Credit Control

Credit Control Overview

This article introduces the concept of credit control (debt management)l.  The credit control facility is a powerful tool allowing credit controllers to manage debt and record notes and actions at account and transaction level.

Caroline Buckland
Updated by Caroline Buckland

Interest Charges

To allow the user to generate Interest charges against overdue transactions, Financials will calculate the Interest charge against either overdue account or transaction balances.

Caroline Buckland
Updated by Caroline Buckland

Dunning Process

Dunning Groups determine how customers with overdue debt are to be chased, i.e. how often the recovery/chase letters are to be sent out and if an automatic diary event will be generated.

Caroline Buckland
Updated by Caroline Buckland

Credit Control Diary

The credit control diary allows the user to create and maintain diary ‘events’.  Diary events can be used to record some action that needs to be taken in the future, or has taken place.

Caroline Buckland
Updated by Caroline Buckland

Query Management

Query Management allows the you to record queries and disputes against transactions at transaction and/or item level.

Caroline Buckland
Updated by Caroline Buckland

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