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AP Payment Cancellation

Caroline Buckland Updated by Caroline Buckland

The process

System produced payments (BACS) and manual payments can be cancelled using the manual payments option.

On cancellation, the GL postings will be reversed and the transactions will revert back to their original status.

When a Payment needs to be cancelled, follow the steps below.

 1. Cancel Payment

The entry consists of a couple of steps; the steps below describe the process.

To access the Manual Payment screen: Accounts Payable-AP Processes-Payment Processing-Manual Payments

If the field has a magnifying glass, it means that this field is promptable, and you can use Prompt to help find the code.
 Select the magnifying glass.
You can enter a code or description to limit your search.
Select the code and then select OK. This will return you to the screen you came from, with your chosen code in the field.

 2. Locating the Payment

You can enter either the Supplier number/Payment Reference, and optionally with an Entry Date From and To, to locate the payment.  Then select Save.

3. Cancel the Payment

A list of payments that meet your search criteria will be displayed, highlight the payment you want to cancel and select Edit:Cancel

You will be taken to a summary screen. Select Save to cancel the Payment.

This will cancel the payment on all suppliers accounts return the transaction status to DUE/OVER DUE. It will also reverse any general ledger postings.

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