Accounts Receivable Quick Cards

Create a Customer Account

New customer accounts are to be manually entered and maintained. This document will describe the steps required to create or maintain a customer account.

Caroline Buckland
Updated by Caroline Buckland

Create & Copy Invoices/Credit Notes

The process. When you identify a charge for goods or services, which are to be billed to a ‘customer’, then you must raise a sales invoice.

Caroline Buckland
Updated by Caroline Buckland

Customer Enquiry

This document will provide guidance on how to view transaction data for a specific customer account.

Caroline Buckland
Updated by Caroline Buckland

Cash Allocation

A screen is available to manually allocate both debit and credit transactions.

Caroline Buckland
Updated by Caroline Buckland

Cash De-Allocation

Cash De-Allocation screen. The sum of Deallocation Values must balance to zero before you are able to update the deallocation.

Caroline Buckland
Updated by Caroline Buckland

Dunning Process

Dunning Groups determine how customers with overdue debt are to be chased, i.e. how often the recovery/chase letters are to be sent out and if an automatic diary event will be generated.

Caroline Buckland
Updated by Caroline Buckland

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