Cancel a Transaction

Caroline Buckland Updated by Caroline Buckland

The process

When an Invoice or Credit Note has been entered on to the incorrect Supplier account or is a duplicate, then the Invoice or Credit Note can be cancelled. The transaction will remain on the supplier account with a status of cancelled and the general ledger postings will be reversed.

  1. Cancelling the document

The entry consists of a couple of steps, the steps below describe the process.

To access the Cancelation screen: Accounts Payable-AP Processes-Transaction Maintenance-Cancellation

  1. Locating the document

In the Selection window you can enter either the Supplier number/Invoice No or System Ref number to locate the document then select the Search button.

You can use the magnifying glass against each field to search for codes

In this example the Supplier number was entered and displayed are all of the documents available to be cancelled.

  1. Select the document

Select the transaction you wish to cancel followed by the Transaction: Select button.

Transactions that are Paid or Held cannot be cancelled.

A Y will be entered in the Select field.

To select transaction for cancellation and then select the More: Transaction Cancel option

Select the Confirm button to cancel the transaction.

When the confirm action is made the document will be cancelled, it will still be available to enquiry against on the Supplier account, but will have status of Canc and the General Ledger postings will be reversed.

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