Release Notes 2025
October 2025
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Frequently Asked Questions!
How do I see descriptions of codes in enquiry screens?
How do I access field level help?
How can I delete a payment run
How do I stop over receipting of orders
Why has my transaction not appeared on the payment run?
How do I stop a user posting to a prior and future period
How to copy and delete lines during data entry?
Prevent user posting to specific balance classes
Download Templates
User setup requires multiple screens and is complicated!
Changing security access to a user
Out of office
How do I give a user read only access?
De-allocate and an AP Payment
Can I run a report to view security groups against my users?
Hints and Tips!
Useful information to include when raising Financials cases
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Release Notes 2024
December 2024
November 2024
October 2024
September 2024
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July 2024
June 2024 Release
May 2024 Functional Changes
Release Notes - New UI Improvements
June Release 2024 - New UI Improvements
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API
Contents
Daily Checks
Updated
by Caroline Buckland
Daily Checks
The following is a guide on the daily/weekly/monthly checks that we advise each customer to complete.
Access Financials and locate the following menu:
Daily Checks
Systems Admin>Daily Checks
Each of the following options should be checked daily.
System Dashboard
Access the menu and select on the Search button. This will display all companies and list the count of any error batches for General Ledger, Accounts Payable, Accounts Receivable/Sales Invoicing, Purchasing Management, and Inventory Management.
Select a line and followed by GO>Review button to investigate each error batch. The batches in error will either need to be completed or cancelled.
If the cancel option is not available, then use the Purge or Disable action. The batches will then be deleted overnight.


Task Queue Controller
This screen is used to monitor processes that are currently running in the system, any failed tasks raise a support case with Advanced.
Do not cancel any tasks.

AP and AR to GL Reports
This option is available from the Daily Checks menu and allows you check the Accounts Payable creditors control account(s) and Accounts Receivable debtors control accounts are in balance with the General Ledger.
The process to produce this report will run overnight and be available to view from the menu option, or you can run from the Daily Users Menu Systems Admin>Daily Checks>Run AP & AR to GL Reports

Enter the parameters then select the More button followed by Queue>Submit, Submit again from the confirmation window.

Menu access:
Systems Admin>Daily Checks>Check AP & AR to GL Reports

Select the Paperclip icon to view the report, or alternatively select the View Document button.
The control accounts for AP or AR are listed first on the report, if multiple control accounts exist, they will be listed here, these are the values that have posted into the General Ledger.
GL total - is the total of all control accounts listed above, that have posted into the General Ledger.
AP Creditor total is the balance on the AP side, if there is a difference between GL total and AP Creditor Total then please check the System Dashboard for any batches in error.

An example of this is shown below when the postings are out of balance.

AR Examples

Example of out of balance.

AR/GL Trial Balance Summary
This screen shows a trial balance summary between Accounts Receivable and General Ledger. On entry the screen will default to the current GL year and period and will show accounts for all ledgers.

- Period Year - Specify the year or period for which to display balances.
- Ledger - You can choose to view all balances for all ledgers or to show details for a specific ledger.
- Omit Zero Balances -Tick to omit or to include zero balance rows from the display.
- GL Summary -Tick to display a summary of the AR Debtors Accounts and their corresponding period balances for the parameter year. The associated GL Balance totals will also be displayed alongside their AR counterpart values together with a difference value reported. Overall totals across all debtors will be shown.
- Show Prior/Next Years - Tick to display prior and next year totals for each AR debtors account found. If using the GL summary parameter, then the prior and next year totals for GL will also be shown.
Any differences need to be investigated; the DRILL DETAILS button can be used to list the transactions that make up that balance.

Using the Drill Down action against AR line will display the AR details, this will allow you to drill to the transactions that make up the balance,
Using the Drill Details action against the GL Total will display the transactions in General Ledger.
Audit Reports
This is a quick link to the audit reports that have ran overnight. See the reconciliation section for each module to understand more.
In Error Emails
Use this screen to View any documents that are sent out to Suppliers or Customer via email, for example; Purchase Order, BACS Remittance, Sales Invoice etc). Any item in this list indicates the transaction has failed to send.
Use the Resend button, if the item remains in the list, then raise a support case.
If this list has a large volume of transactions, raise a support case in the first instance.

Authoriser Workbench Summary
This screen will allow you to enter a User id of an Authoriser and view outstanding transactions that are awaiting authorisation.

E-Supplier Documents Pending
This screen will list any pending transactions from the supplier portal to Financials, please raise a support case if any documents are listed in this screen.
