Frequently Asked Questions!

How do I see descriptions of codes in enquiry screens?

How do I see descriptions of codes in enquiry screens?

Caroline Buckland
Updated by Caroline Buckland

How do I access field level help?

How do I access field level help?

Caroline Buckland
Updated by Caroline Buckland

How can I delete a payment run

How can I delete a payment run once it is created?

Caroline Buckland
Updated by Caroline Buckland

How do I stop over receipting of orders

To stop users over receiving orders - the following controls can be created.

Caroline Buckland
Updated by Caroline Buckland

Why has my transaction not appeared on the payment run?

This article will explain scenarios why transactions are not available for payment and how to resolve this issue.

Caroline Buckland
Updated by Caroline Buckland

How do I stop a user posting to a prior and future period

Prevent users from posting to historic or future periods and years during data entry.

Caroline Buckland
Updated by Caroline Buckland

How to copy and delete lines during data entry?

Can I copy and delete lines in data entry screens?

Caroline Buckland
Updated by Caroline Buckland

Prevent user posting to specific balance classes

When processing Journals in General Ledger, al users have access by default to all Balance Classes. Read this article to learn how to prevent groups of users having access to enter journals against certain balance class codes.

Caroline Buckland
Updated by Caroline Buckland

Download Templates

Did you know you can download data to a template? Take a look at this article to learn more.

Caroline Buckland
Updated by Caroline Buckland

Changing security access to a user

This article will explain how to change a users security access.

Caroline Buckland
Updated by Caroline Buckland

Out of office

The purpose of this screen is to allow you to set up a temporary re-direction of Business Event Manager notifications (BEM) from Financials to someone else in the organisation.

Caroline Buckland
Updated by Caroline Buckland

How do I give a user read only access?

We are commonly asked how a user can have read only access to Financials. To do this you need to add the ENQUIRY ONLY security group to their user id.

Caroline Buckland
Updated by Caroline Buckland

De-allocate and an AP Payment

This article will explain how to Deallocate an Accounts Payable Invoice from a payment that was allocated incorrectly.

Caroline Buckland
Updated by Caroline Buckland

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